Imagine a TODO list that prioritizes itself based on users needs. Backfeed tracks features usage in production letting you decide which tasks to focus on and where to allocate resources in order to produce the greatest benefit for end-users.

There is always a gap between developers' expectation and actual software usage. Backfeed reports how users interact with your application, what features users focus on and where usability problems are.

Relaying on users' verbal feedback can be quite misleading. Unsatisfied users do not report issues, but use competing products instead. Backfeed tracks usage behavior and provides unbiased feedback on how well your software is achieving users' goal.

The main benefit of Backfeed is to know what happens in the real-world, with actual users.

Backfeed integrates with your software and transparently captures user interface events and actions. Simple API is available for Java and .Net traditional software and for JavaScript used by web applications. Any other technology can integrate Backfeed by implementing a WebServices client reporting user's actions.

Logging detailed user actions improves understanding your test sessions. Specifically predefined events can be logged when scenario's goal are achieved or when unexpected behavior occur.

Example: When the Cancel button of an input dialog is clicked but fields have been filled, an automatic feedback message can guide the tester to provide details on why he canceled the operation.

When an unexpected condition or exception happens, it's not quite enough to report it out of context. Backfeed adds valuable information on user's actions before the problem. That definitely helps to find it and fix it faster.

That's the price for most applications. It includes a hosted Backfeed server, client API, support & upgrades. You have everything to start improving your application.

For larger users base or big projects requiring more storage and bandwidth, pricing is calculated accordingly. You only pay what you need, never more.

If you wish to host and manage your own Backfeed server, that's the price for you. No monthly fees, you own your server forever.